Real Infoware helps client’s setup offshore development center, enter into joint ventures acquiring an IT center in India. If you are on the fast track for setting up your center, you may be looking at acquisitions as this is a very speedy way to realize the desired goal of having offshore presence. Real can also help you in Determining what kind of companies will be best fit for acquisition to your business needs based on size, expertise, etc. You may also look at a joint venture with an existing offshore service provider. This can help you to take advantage of the existing processes and ensure that the Indian partner has long term interest in the venture.

Being India's largest third-party offshore BPO provider, we create long term value for our clients by investing heavily in technology, quality, infrastructure and processes. We customize specific solutions to meet specific client's needs of our clients and work towards win-win partnerships with our clients. Some of the significant benefits of working with us include:

The momentum for Business Process Outsourcing continues to grow as the factors that force companies to focus on core competencies intensify. Gartner predicts that the worldwide market for BPO will nearly triple from $106.7 billion in 1999 to $301 billion in 2004.
The key drivers for BPO include a shortage of skilled labor-not just in IT but in other core areas such as HR and finance-mergers and acquisitions, deregulation, and the competition and speed imposed by economic globalization.
What we bring to you

Being India's largest third-party offshore BPO provider, we create long term value for our clients by investing heavily in technology, quality, infrastructure and processes. We customize specific solutions to meet specific client's needs of our clients and work towards win-win partnerships with our clients. Some of the significant benefits of working with us include:

With our 150 man-years of collective experience in business process outsourcing spread across diverse industries, you can safely leave all your business process needs to us and focus on your core businesses and nurturing your core competence.

Our quality philosophy focuses on Continuous Improvement, having adopted the rigorous Six Sigma quality process with Kaizen and COPC Certification. Our Six Sigma approach focuses on constant measurements and continuous improvement and results in process/productivity improvements while promoting a total quality culture

Time-tested, proven systems and processes ensure critical cost savings. For instance, our mature global delivery model, GlobeGain has reduced costs by as much as 35% in the first eighteen months. With state-of-the-art communication facilities and infrastructure, our offshore centers function as virtual extensions of your offices providing 24 x 7 support and huge cost advantages. Customers who have benefited from GlobeGain include Transco, GM and Seagate

We mitigate risks through the use of a robust delivery methodology and best-in-class people practices. The RIPL has been in development since 1999 through the transition of over 50 processes across the globe from remote locations into India. This toolkit consists of documented methodology with blueprints, formats, tools, guidelines and a knowledge base of past leanings, which aids the transition team from Real in de-risking the transition of a customer's process. We further have a robust multi-level business continuity plan to manage all eventualities.

We firmly believe that hiring the best talent and robust people practices are key to creating "customer delight" and providing "best-in-class" services. Each candidate hired at Real goes through a rigorous selection process to ensure that the right skill set is matched with the right client requirement. Our satisfied employees translate into higher productivity, higher efficiency and job performance. This also means lower turnover of staff supporting the client and lower learning curves for client processes. This coupled with our superb training provide a global work force.